Shipping policy
Shipping Information – Nauxora
At Nauxora, we are proud to offer FREE shipping on all orders. Our goal is to deliver your beauty and skincare devices as quickly and safely as possible.
Order Processing Times
Please allow 1–3 business days to process and dispatch your order after it is placed.
An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your delivery address.
During peak seasons, holidays, or promotional periods, processing times may extend up to 7 business days.
Estimated Shipping Times
Delivery times vary depending on your location. The following estimates apply after your order has been dispatched.
🇺🇸 United States: 5–10 Business Days
🇨🇦 Canada: 5–10 Business Days
🇬🇧 United Kingdom: 6–10 Business Days
🇦🇺 Australia: 6–10 Business Days
🇳🇿 New Zealand: 6–10 Business Days
🇪🇺 Europe: 6–12 Business Days
Please note that during busy seasons, holidays, or due to factors outside our control, shipping carriers may experience delays. International shipments may also experience customs delays, which could extend the delivery time.
Order Changes and Accurate Shipping Details
Customers are responsible for ensuring that shipping information is accurate and complete at checkout.
Incomplete or incorrect shipping details may result in processing delays or order cancellation.
If you notice an error in your shipping details, please contact us within 24 hours of placing your order at:
We will do our best to update your order, but we cannot guarantee changes after this timeframe.
Delayed Delivery
At Nauxora, we strive to ship all orders as quickly as possible. However, delays may occur due to circumstances outside of our control, including:
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courier delays
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severe weather conditions
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customs processing
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transportation disruptions
If your order is delayed, we will do our best to assist you and work with the courier to resolve the issue.
Please note that Nauxora cannot guarantee exact delivery dates.
Lost or Stolen Packages
Once your order has been shipped and handed to the courier, it is outside of our control.
If your package is lost or stolen, please contact us at:
We will do our best to assist you and help investigate the issue with the courier.
Please note that Nauxora is not responsible for lost or stolen packages, but we will always do our best to help resolve the situation and may offer a replacement depending on the circumstances.
Shipping Policy Updates
Nauxora reserves the right to update or modify this Shipping Policy at any time without prior notice.
By purchasing from Nauxora, customers agree to this Shipping Policy.
For any questions regarding shipping, please contact us at: